Where the line sits
PermitOS is decision-support. The line is bright: PermitOS reads, retrieves, and surfaces. People decide.
That line is not a marketing position. It is a product constraint we use when designing every feature.
Human final approval
No PermitOS recommendation results in an issued permit. Every approval is human-issued by the authority having jurisdiction. The product surface for reviewers is intentionally built around 'confirm, dismiss, or request more info' — not 'approve'.
Source citations
Every flag carries a source. The source points to a specific document, page, or rule reference — not 'the model thinks'. If a recommendation does not have a verifiable source, it does not ship as a recommendation.
Confidence levels
Recommendations carry a confidence value and a severity. Reviewers see both at a glance. Low-confidence flags are surfaced as 'needs human review,' not as facts.
Reviewer override
Override is first-class, not a hidden option. Confirm, dismiss, or request more information are equally weighted controls. The product never makes 'agree with the recommendation' the path of least resistance.
Audit trails
Every recommendation and every reviewer action is recorded with timestamp, actor, and context. The point is not surveillance. The point is that the public record reflects who decided what, and on what basis.